Refund policy
Items must be received within 14 days of purchase, in original packaging, in brand new condition.
Returns are for Store Credit only.
Halloween costumes cannot be returned or exchanged after Oct. 20th. All clothing items, including costumes are exchange only. Holiday Items (Christmas and Hanukkah).
🎁 Product Disclaimer:
Some items ships in assorted colors. If your selected color is unavailable, an alternate color will be sent automatically.
We do our very best to represent each product as accurately as possible, but sometimes styles, colors, and tiny details (like hat patterns or plushie outfits!) may vary. We promise your order will be just as delightful but we can’t guarantee exact matches to every photo. 💛
Non-returnable items include:
- Items marked as Final Sale
- Items 14 days past the purchase date
- Gift cards
- Items sold “As Is” or in “Open Box” condition
- Items that have been used, assembled, or otherwise unpackaged
- Items that do not include their attached original tag
- Items with damaged packaging (excludes damages from shipping) or items missing original packaging
- Personalized, monogrammed or customized items